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Understand Exchange 2010 SP1's new capabilities
Exchange Server 2010 SP1 includes a number of enhancements designed to make Exchange easier to manage and use. Find out which improvement Scott Lowe thinks will push many organizations to get this service pack. by Scott Lowe
Evaluate your consulting expertise using the Dreyfus model
Do you qualify for the title of expert consultant based on the Dreyfus model of skill acquisition? Read about the model's five stages of learning to find out. by Chip Camden
Generating an XML schema
Edmond Woychowsky explains how to create a schema from an XML document in order to save time and prevent errors. by Edmond Woychowsky
Why software sales models hurt customers and vendors
According to Justin James, many of the problems in the software industry, particularly bloated, buggy, and insecure software, are a direct result of the business models. by Justin James
What your multinational's systems have in common with East Germany's Stasi
IT departments in multinationals are collecting personally identifiable data on European citizens, sometimes in violation of E.U. privacy mandates. Mark Underwood compares U.S. and E.U. attitudes to PII and offers a checklist for network and database admins to follow for protection. by Mark Underwood
Nikola Tesla's patents for aircraft, ships, railways, autos, and more
Inventor Nikola Tesla is most often associated with Tesla cars, Tesla coils, and electricity, but he also produced hundreds of patents. Here are 30 of his patents for various industries. by Wally Bahny
Toshiba's Android embrace at IFA (photos)
Toshiba has gone all in for Android. At the IFA electronics show in Berlin, it displayed its Folio tablet and its AC 100 Netbook. Here's how they looked. by CNET News.com
Turn off Word's Mini Toolbar!
If Word's Mini Toolbar annoys you, you're in good company. Join the Mini Toolbar revolt and turn it off! by Susan Harkins
Your Enterprise Database Security Strategy 2010
With increasingly sophisticated attacks and rising internal data theft, database security merits a stronger focus that goes beyond traditional authentication, authorization, and access control AAA. A single intrusion that compromises private data such as credit card numbers, social security numbers, or other financial data can cause immense damage to an...
Managing data growth on System Z
IBM Optim provides facilities that ensure that the data won't break and it offers a variety of mechanisms for accessing the data. In the sections that follow we will discuss breakage and access in more detail, and then briefly consider how IBM Optim works, particularly with respect to System z,...



Commvault 7.0 system rollout
Server infrastructure upgrade to Commvault 7.0 and SAN implementation.
25 Users VoIP Implementation
RelianceTM handled the implementation from Planning to end user training on time and within budget. Another Happy Client.
Reliance Technology Management Business Services

Reliance Technology Management provides a whole range of Information Technology products and services. We pride ourselves on being able to address all of your technoilogy needs without forcing our clients to waste time and money acquirng solutions from multiple vendors.

 

Broadband Connectivity
Email Solutions
Information Security and Virus Protection
LAN Management
Network Design
Support and Service
Turn Key Office Setup
VOIP
VPN
Computer Support
Remote Assistance
Prepaid Packages
Operating Systems
Business Software
Network And Other Services
Business Solutions
 
 

Let ADSL speed up your business

There is non-stop development in the world of Internet, with the customer’s requirements increasing with every passing day. New innovative technologies have been developed to cope with the ever-demanding customer needs. ADSL is one of the best of the lot. ADSL stands for Asymmetric Digital Subscriber Line. ADSL Speed is one of its brightest facets, with speeds of up to 24 Mbit being made possible through the wondrous ADSL Modems. The ever-increasing demand for reliable ADSL speeds has resulted in the development of new cutting-edge technologies. People are looking for cost-effective, user-friendly and hassle-free Internet connectivity. Initially, everyone used dial-up connections, which were very slow. The evolution of DSL (Digital Subscriber Line internet) technologies has changed the meaning of internet connectivity; they are reliable and affordable as compared to customary dial-up connection if seen in the context of the amazing downloads that have become possible through the ADSL. All these technologies have provided an impetus to the global communication via Internet, by guaranteeing access at unprecedented speed.

ADSL2+ going even further

Reliability means uncompromised connectivity; DSL and cable connection provide speeds in the tunes of megabytes per second, which is much more than that of a traditional dial up modem connection. ADSL2, which is a variation of the basic ADSL provides of up to 12 Mbit/s and ADSL2+ goes even further with astonishing speeds of 24 Mbit/s. Web pages open in a blink of an eye; which saves a lot of time. One can watch personalized TV on computer; can even download and copy different programs, which you have missed. Other important advantages of reliable and constant internet connectivity are gaming, banking, shopping, downloading audios and videos etc at a very high speed. It is very use full for companies and businesses around the world. It allows them to advertise their services and products; through internet, you can have a plethora of opportunities. One can start a home-based Internet Business, which can only be possible with very reliable speed; it will allow interaction with your costumers any time of the day. You can do better web hosting by upgrading your sites, help your business grow and better connectivity.

Reliance ADSL2+ building your future

We have bared the truth for you, now it is up to you to decide, what you want to do. Whether you want to stick to that old dialup connection of yours or whether you want to move on to the new realm of  Reliance’s ADSL services rendering the amazing ADSL speeds though the innovative ADSL modems. Thus, you don’t miss a potential customer just because you were not online at the right time because of your unreliable internet connection. Internet connectivity can make or break your business prospects.

Email Solutions

Reliance offers whole range of email Solutions including Bulk Emailing.

Success in Bulk Emailing 

There is a very thin line between bulk emailing and unsolicited bulk emailing also commonly known as spam. Apart from being both unethical and immoral, spam can also and will land you in jail. Bulk emailing however many unusual advantages over spam have and the degree of these advantages has varied widely according to how these are implemented. One of most effective bulk mailing mechanism used is commonly known as list-building. The concept behind this mechanism is pre-selling which involves gaining the trust of your potential client even before you make a sale. The process however is not very complex and involves formulating your own list by sending visitants an opt-in form, through which they can join your emailing list.  

Benefits of Bulk Emailing 

There are numerous advantages of using a list-building method; apart from all the obvious rewards it that you can conduct statistically relevant tests on a much regular basis than it was earlier presumed. These could be to determine the best possible keywords or phrases that customers are more likely to put in through search engines or phrases that induce curiosity. Among the top advantages of bulk emailing, contacting hundreds of thousands of already warmed up potential customers with a single pitch is the top one. Compared to other type of traffic generation method that engages somewhat targeted but cold prospects, until somebody decides to check out your advertisements. Among the popular type of list-building is something e-zine advertising that allows you to employ other people lists. Although this method has become somewhat less popular but it still ranked among the top tools in internet marketing. Instead of relying on the search engines to create a buzz for your product bulk emailing allows you to coordinate a massive launch in a relatively very short time. Simply by synchronizing a bulk email to 10 or more e-zines on a single day you can tip out from e-zines to forms in a matter of hours thus creating the buzz your product needs in much lesser time than it was earlier estimated. 

Bulk Emailing solutions for your every need 

It cannot be stressed hard enough how important it is to have the right mailing list manager. You need someone on your side who understands your bulk emailing needs and somebody you can rely on to develop the right formula for you. The answer to your prayers might just be Reliance,that incorporates a dedicated team along with all the expertise in list-building you would ever need, so you can sit back and let someone do the warming-up of your clients for you.

Services

Reliance complements its product family with world-class security services to help you design, implement and maintain a sound security strategy.

Managed Security Services, featuring Guaranteed Protection
Managed Security Services offer you comprehensive outsourced solutions for real-time security management including system monitoring, emergency response and 24/7 guaranteed protection.

 

E-mail Security Management
Are you able to stop the unwanted material your employees receive in e-mail? Managed Security Services for e-mail security can provide a variety of solutions to enhance your existing security posture that will help to prevent viruses, spam and control unwanted content in e-mail.

Web Security Management
Security Services for Web security protects your company from Internet threats with 24/7 scanning that helps stop viruses and spyware before they can compromise the network. Simple to deploy and easy to manage, it protects with robust antivirus, antispyware and URL-filtering technologies.

Emergency Response Services
Prepare ahead for information security breaches or stop attacks in progress with Emergency Response Services from Internet Security Systems.

Consulting Services
Professional Security Services delivers expert security consulting to help you cost-effectively reduce risk, achieve and maintain regulatory compliance and reach your security goals.

Regulatory Compliance
Work with expert security consultants to help bring your systems into compliance with industry and government regulations for information security.

Threat Analysis Service
Subscribe to this service, featuring security intelligence from research and development team, to receive daily evaluations of global online threat conditions and detailed analyses tailored to your company's needs.

LAN Management

To spot great business ideas, and to respond to business opportunities in real time, an enterprise has to have a robust network Infrastructure in place. As companies work at increasing their footprint all across the globe, they need to be able to collaborate quickly and effectively, and be agile enough to develop products and services that capitalize on the business opportunities. With a network Infrastructure that ensures high levels of Quality of Service (QoS), an enterprise can easily do this and much more.

A range of technologies are provide by Reliance for wireless and future-proof wired networks, access to global users, customers, suppliers and partners, ensuring security of your company data without compromising on the collaboration effectiveness-large enterprises today face a myriad challenges with their network Infrastructure. The Internet also plays a key role for businesses with e-commerce Websites, B2B partnerships, customer relationship management, and next-generation social networking models all forming a part of the plan. And as mergers and acquisitions become the order of the day, consolidating disparate networks running on various platforms is a reality that a lot of companies have to deal with now.

Reliance comes in and assists a company on all these accounts and deliver LAN and WAN QoS levels that will help you maintain your edge in business. Our team builds modular networks that you can build on seamlessly with no downtime.

The Progressive Approach

  • High-end network staging and deployment services
  • Advisory services to minimize risk and downtime
  • State-of-the-art network management solutions
  • Proven processes methodologies and best practices that increase your return on investment
  • Support for multi-vendor products for a smooth integration

Network Design

Network design services are geared toward making your company's data and voice networks operate more efficiently. Most companies' networks are operating at below their optimum efficiency. Inefficient networks are responsible for a tremendous amount of lost time, money, productivity, and business. Reliance can design and spec new networks, tune up those existing legacy networks and help to plan for future upgrades necessary to keep your data flowing smoothly.

Offering design and installation services as well as sourcing of all brands of networking equipment allow Reliance to quickly and efficiently implement the right solution. Additionally, our team is a great source for an independent third party audit if you already have a network but are not sure it is running to its full or desired potential.

What causes inefficient network processes? Often it's outdated equipment. Technology marches forward at a fast pace, and components that were state-of-the-art a few years ago can become obsolete. Other causes of inefficient networks are poor quality equipment, poor implementation, and poor maintenance. These are all areas that go hand-in-hand with network design services. Our experts who design networks are trained to consider not just planning and implementation, but the whole picture. This picture includes both network upgrades and network maintenance. These services ensure that your newly designed network doesn't fall into the cycle of neglect and disarray that's often the downfall of even the most conscientiously designed networks.

 

Network Support Services

Following is the list of our Network services tailored according to your needs

  • Provide configuration, installation, and maintenance support for Network Operating Systems, network hardware and software
  • Support file server systems and network technology and monitor technology changes
  • Perform network performance assessments on installed network technology
  • Validate standard operating system security features for proper installation and operation
  • Provide integration of new systems and technologies into the existing network environment
  • Assess and analyze file server activity and make recommendations for improving performance
  • Identify network design and configuration issues and suggest selected alternatives
  • Establish protocols and procedures to perform server, system, and data backup and recovery
  • Assess and analyze hardware failure procedures and make recommendations for improvements
  • Provide training to support system administrators for optimal use of hardware and software
  • Assess and recommend spare parts and upgrades to minimize downtime

We also provide customised solutions to manage all your specific problems.

Turn-key Office Setup 
Reliance has extensive knowledge and expertise in installations and support of both large and simple LAN. Our Turn-key Office Setup (TKOS) commonly includes wiring specifications, hardware recommendations, and a selection of the appropriate servers, switches, routers, firewalls, e-mail, virus protection, backup etc. After reviewing all the necessary components, we install and configure the hardware, software and chosen services. Our highly skilled technicians will exercise the standard operating procedure of backing up and securing all the customers’ valuable data prior to any Turn-Key Office Setup (TKOS) is covered by a service level agreement that guarantees upgrades and/or migrations. Our recommendations are developed in close collaboration with the customer to ensure that all requirements are met in a cost-efficient manner.

All services are functioning properly, and each user’s resources are configured to his or her needs. In implementing TKOS, we focus on making sure that each computer operates to the optimal capacity in the new networking environment. Upon completion of each installation, our technicians ascertain that every workstation is fully operational - and that they default to save data on network drives, print to designated printers, receive e-mail and Internet access.

Each TKOS has a six-month on-site warranty with unlimited telephone support. We stand behind our work and are available 24/7 to answer any questions.


Business VoIP Solutions Delivered On a World Class Network.

You know that the Internet technology has helped make businesses more productive. Well, thanks to a powerful technology called Voice Over Internet Protocol (VoIP), Reliance is helping businesses do more for less money with their telephone service.

Fact is, Reliance is helping thousands of businesses use Voice Over Internet Protocol (VoIP) to give them a competitive edge.

Once you make the upgrade, you'll wonder why you waited so long — and you definitely won't want to go back to the old way of doing business.

With Reliance Business VoIP services, you get maximum flexibility. Do you want to keep your existing PBX or broadband connection? You can — and still save money and get advanced calling features. Do you want all the features of a PBX, without the cost? Reliance can deliver. Are you ready to upgrade to a lightning fast T-1 Internet connection? We have a nationwide footprint. You can keep your existing phone numbers and use your existing phone equipment. And we have a team of experts to help you with all the details.

Why Choose Our VPN Remote Access Technology?

Because only with Reliance can your enterprise completely outsource all of its remote access needs and have problems dealt with transparently and seamlessly. Join thousands of enterprises and throw away your cumbersome VPN hardware -- our hosted remote access solution is more powerful than the most expensive hardware appliance, yet economical and convenient to use. With Reliance, you can have your employees working safely and securely, anywhere, anytime, with the security policies you define.

We have a complete service providing everything necessary to allow your employees to connect to your company's LAN and intranet. It is secure, economical and trouble-free for your IT department. It goes far beyond basic connectivity providing a comprehensive remote work environment complete with the industry's best end-point security. All the features are designed to work for company-owned laptops, home PCs, other remote computers.

No hardware purchase is required to subscribe to the VPN remote access service.

Virtual Private Networks for Remote Access Worker Productivity

Getting the connection is just the start...a simple VPN tunnel, which all VPN providers give you, does not do much for your end user.

Does the user have access to the applications he needs? If not, can he automatically get the application?

Are his drives properly mapped to the data he needs? Can he backup his work? Is his desktop properly configured for a work session - especially if he is using a home PC? Is the remote access authentication complicated and confusing to the point of being prohibitive?

With Our Desktop Reconfiguration technology, each time a user signs in, his desktop is automatically configured to make sure he is properly set up for a work session.

  • Drives automatically map
  • Outlook is configured to get work email
  • Applications made available
  • Short cuts added to the desktop
  • Bookmarks added to IE
  • Files backed up to the network

Everything the remote access worker needs to be productive. Not just a tunnel back to the LAN leaving the user on their own to navigate "Network Neighborhood", or configure his own applications.

And when the session is over, everything is restored to its original state.

If there are any questions or concerns, the user can chat or call our help desk, which is always there to help out.

With the power and simplicity of Reliance, your users will truly be enabled to work beyond the office.

 

Occasional Computer Support:
 
Computer Support Agreement:

Remote Assistance:
With the help of high speed connections our computer service department - with your consent, and invitation - can log in to your computer and fix the problem, install drivers, fix problems, even train you just like we were in front of your screen and keyboard. Save money and get instant computer help!

Requires Internet connection, and working PC

Software problems
Data backup/restore
Set up peripherals
Install Security upgrades/patches
Help to use a specific application

Prepaid Packages:
If you don't like the idea of service agreements but still would prefer a customized IT support, and the same consultant when dealing with problems, you have the option to purchase a prepaid package.

You will save a considerable amount of money by prepaying certain consulting hours and receiving discounts.
 

 
You can use these hours any time and for any PC/MAC services.  There is no expiration date on these packages and you are welcome to purchase more at any time they run out.  Please note: when using prepaid packages, the Remote and Phone Support will count as half time.

Operating Systems:
Microsoft Windows Server 2003
Microsoft 2000 Server (Exchange Server, SQL Server)
Windows  2000 Professional 
Windows XP Professional and Home 
Windows 9X (Windows 95,98,ME)
NT 4.0 Server and Workstation
Citrix and Terminal Server
Fax Server
MAC OS 9
MAC OS X 

Business Software:
Microsoft Office Suite
Adobe Suite
Macromedia Suite
QuickBooks
Peachtree
Omnirush
Crystal Reports
Act, Goldmine, etc.
PCAnywhere
Antivirus

Network and Other Services:
Setup and maintain Workgroup and Domain
Setup wireless network and remote access for office
Setup network storage and automatic backups
Troubleshoot usual business software problems
Install Firewall, remove viruses, Trojan, pop-ups
Recover data from bad disks
Custom image creation with Ghost®
Transfer data from PC to PC and from MAC to MAC
Re-install Windows and drivers
Software upgrades

Business Solutions:

Small and medium-size businesses often struggle with IT problems and every business needs a real computer help.  Computers and networks going down, printers malfunction, etc.  And if you also have a network connected directly to the Internet (DSL, Cable, T1) you never know what or who is attacking your system.  Hackers can enter  your computer, spyware can turn your network into a spam factory, viruses can erase your data...

A regular backup is very important to make sure you will find your data where you left it the next business day.  We will analyze your system or network and suggest and/or implement a backup solution that will suit your needs.

In order to avoid computer problems on a regular basis to be safe, you need a professional System Administrator.  Somebody who knows the latest security issues, knows how to protect your data, and has an experience in handling upgrades and various software and hardware problems.  However if you hire a full-time employee to help you with your computer needs, it will cost you tens of thousands a year in wages and benefits.

Reliance Technology Management is your one-stop shop!  We offer a variety of options in computer support and other services at a very reasonable price.