J2EE Application Hosting
J2EE Application Hosting Overview
Use of the J2EE application/middleware environment in critical Web applications is becoming more prevalent. These environments are extremely complex and specialized and require expertise in planning, implementation and management.
Relaince Technology Mangement is an expert in the middleware environment. we have differentiated ourself in the market by specializing in the J2EE middleware environment and customizing its application hosting and managed services to fit these specific needs.
Our network administrators are highly skilled and trained in the network and server environments of the most widely used application servers including, but not limited to:
- Tomcat
- JBoss
- BEA WebLogic - BEA Star Partner
- IBM Websphere
- Oracle 9i AS - Oracle Partner
- Resin
- Orion
Services can include upfront cluster architectural design and consulting as well as installation, configuration, load balancing and ongoing managed services.
J2EE Application Hosting Features
- Installation and Configuration
Our administrator will manage the installation and configuration of your application. - Monitoring
Our monitoring software is modular and custom modules are available to monitor the application processes, disk space, CPU utilization and any other components needed to ensure optimal speed and performance. - Backup
Reliance will backup your application to ensure that your data is intact and accessible when you need it. - Security
Reliance expert consultants develop customized security methods that will insure the integrity of your server. - Scalability
Our sales consultants and sales engineers can work to provide customized solutions when needs increase and scalability is an issue. Our sales team will design a customized hosting solution for your current hosting requirements with scalability for future server expansion.
Microsoft Exchange Hosting
Microsoft Exchange Overview
Reliance provides email hosting services for the outsourced management of several different email hosting platforms. Your organization will benefit from faster time to market, ease of scalability, higher performance, reliability, security, easy server access, increased bandwidth to handle spikes in email traffic and Reliance’s customer-centric support team.
Businesses rely on email as a primary mode of communication, making the system mission critical and of utmost importance. Reliance recognizes the critical nature of email and has developed several offerings, which offer the security and redundancy required to maintain complete availability. Reliance allows organizations to focus on their core business, while utilizing Reliance to host and maintain a high performance, highly available messaging infrastructure.
Services can include upfront cluster design and consulting as well as installation, configuration, load balancing and ongoing managed services.
Email Hosting Features
Specific features include:
· Network Infrastructure
The Reliance team fully manages for you all aspects you need to share in our robust and scalable network architecture, which includes intrusion detection, routers, switches, redundant power systems and redundant bandwidth providers.
· Hardware Procurement and Deployment
A team of Reliance expert administrators procures the necessary hardware components and builds your server(s) to your specifications and deploys your server into the network. Optimal operation of your server is guaranteed.
· OS Installation and Configuration
A team of Reliance administrators will manage the installation and configuration of your operating system.
· Full Monitoring
Reliance uses its own proprietary Web-based monitoring tool. All monitoring is 24/7/365 by our
· Administration Support
Reliance provides full hardware maintenance and 24/7/365 onsite, technical support.
· Security
Reliance consultants can work with you to implement security methods that will ensure the integrity of your server.
Reliance Disaster Recovery and Backup
Your sensitive data is extremely important and emergencies occur every day including fires, floods, theft, hardware failures, worms and hackers. Reliance has developed effective, very affordable and extremely convenient security and server backup plans to address this critical need.
Disaster Recovery
What would you do if your internal servers or web servers crashed and lost all of your data? And, even if you did have backup servers, would it have a current copy of all of your data? Losing critical data can potentially mean thousands of hours of lost work and lost customers. Can your business afford such a catastrophe? Why take that chance! Reliance allows you to sleep with the peace of mind that your valuable data is safe in an off site, fully redundant facility, ready for retrieval 24 hours a day, 7 days a week.
· Reliance Server to Disk Backup (NSDB)
The Reliance NSDB offering provides real-time data backup and recovery. This solution is designed for data existing on servers and/or PCs. Reliance will configure our hardware and software, within our facility, to "talk" with your server in order to backup your data on a nightly basis. In the event of an emergency, and you need to restore your data, you will have two options. You can either provide your own replacement server and Reliance will remotely restore all of your data to that server or you can ask Reliance to procure a server on your behalf and restore the data prior to delivering to you a replica of your old server.
· Reliance Server to Server Backup (NSSB)
The Reliance NSSB offering provides real-time, complete server-to-server backup and recovery. This solution is designed to provide a complete, dedicated replica of your in-house server including the OS and any applications. Reliance will configure the hardware and software, within our facility, to "talk" with your server in order to backup your entire server on a nightly basis. In the event of an emergency, and you need your backup server, Reliance will express deliver your new server so you can be up and running with minimal downtime.
Managed Hosting Overview
This service is designed for customers who desire a fully managed outsourced solution.
Reliance removes the hosting workload so company’s can focus on revenue generating core competencies; consider us your “Silent Partner”. New software and hardware is procured, installed, configured and tested by Reliance’s team of experts who then deploys your system into the our network.
Reliance then maintains 24/7/365 support of the server. Reliance maintains full responsibility for the server's availability, performance and security. If a server or service fails, Reliance's engineers immediately respond, troubleshoot and resolve the problem.
The main difference between Reliance and other Managed Dedicated hosting companies is that Reliance provides proactive monitoring and response without any needed intervention on behalf of the customer. Other providers will fix problems once the customer alerts the hosting company, but Reliance will detect and make any needed corrections to fix a problem. The majority of the time, customers did not know a problem existed until it was corrected and the Reliance team contacts the customer providing a report on the issue and resolution.
Enhanced Managed Hosting Features
Base Service Includes:
· Server Configuration Services
· Server Provisioning Services
· Server Load Balancing and Clustering Services
· Managed Layer 3 Firewall
· Managed Security
· Client Server and Network Monitoring
· 24/7/365 Full Systems Administration:
o OS Patches and Upgrades
o User Management
o Log Management
o OS Performance Monitoring and Tuning
o Backup/Recovery Procedures and Management
o System and Service Monitoring
o Web Server Administration
o Application Server Administration
o Database Administration
o Mail Server Administration
· Complete Support of all Web Sites/Applications on Server
· Use of Reliance's Redundant DNS Servers
· Use of Reliance's POP and SMTP Servers
· 24/7/365 Live, On-Site Technical Support
· 99.9%
Reliance Value-Added Services:
· Dedicated Firewall Appliances
· Managed Server Backup & Recovery
· Weekly Tape Rotation and Secure, Off-Site Data Storage
· Virtual Private Networks (VPN)
· Load/Stress Testing
· Application Performance Analysis and Review
